Our program is designed to make your dealings with GSDC as simple as possible. The information below explains our general business guidelines. For 25 years, our philosophy has been to establish mutually beneficial relationships with our customers.
Pricing and Discounts. For the most current manufacturers pricing, call our sales department toll free at 1-800-266-4950. With today's market and manufacturers changing pricing throughout the year, this has proven to be the best way to ensure the best discount to our customers.
Payment Terms. Our terms are Net 30 upon credit approval. Contact our sales department to obtain a credit application. New account orders will be shipped COD until credit has been approved. We also welcome MasterCard, Visa, and American Express.
Returns. Any defective material or product shipped in error by Gulf States Door Control should be returned to us within 30 days with authorization from authorized personnel of Gulf States Door Control. All other returned goods may be subject to a 25% restocking fee and the material is credited upon inspection.
Special Factory Orders. Due to manufacturers' policies, non-stock and special orders can not be cancelled once the order has been placced with the factory. Special order materials are non-returnable, unless defective.
New Product Warranty. All products sold by Gulf States Door Control are covered by various warranty periods. For current warranty information, please contact the warranty department at 1-800-266-4950
Rebuilt Product Warranty. Gulf States Door Control, Inc. warrants that it's products, rebuilt under our trade name, are free from defects in workmanship and material under normal use and service. This warranty does not cover defects and/or damages due to improper insallment, maintenance, storage, shipping and handling, misuse, abuse, accident, unauthorized service, or acts of the Almighty God.
Rebuilt Door Closer Warranty Periods (from date of invoice)
Surface and Overhead Concealed Closers - 1 year
Floor Closers - 2 years
ThinSlab Closers - 1 year
At Gulf States Door Control, your total satisfaction is our ultimate goal. If you are not satisfied with any aspect of your GSDC experience, we want to know about it. We will make every effort to correct the situation and respond to any questions or comments that you may have. Feel free to contact us at any time during our normal business hours, Monday through Friday, 7:30 am to 4:00 pm Central Standard Time.